Insurance Packages

We provide our customers two different types of insurance packages.

	Basic Insurance	Premium Full Insurance
Full Cover for Damages
Accident Insurance
Third Party Liability
Theft Insurance
24h Roadside Assistance
Coverage from uninsured
Credit/Debit deposit	Required	Not required

Option 1: Basic Insurance

• Collision Damage Waiver with excess: the renter has the obligation to pay for any damages caused on vehicle. The excess we offer depends on the vehicle category you have chosen(see below concerning the deposit amount)
• Accident insurance: Personal accident insurance covers the driver and his passengers in the event of an accident.
• Third Party Liability: In the event of an accident there is coverage of up to 1.000.000€ for people. Coverage applies to property or animals.
• Theft insurance: The customer is insured in case of theft, unless the theft arises due to negligence. Stolen objects inside the car (e.g. cameras, travel bags or mobile phones) are not covered by any insurance.
• 24h roadside assistance: Our insurance covers all road assistance everywhere in Crete.
• Coverage from uninsured: The insurance will cover the cost the accident cost in case the car will be damaged from a vehicle which is uninsured. 

*In case you choose this insurance the driver must be a credit/debit holder. The excess amount will be refunded after about 20-25 working days as long as the vehicle is returned without damages.

Option 2: Premium Full Insurance

• Collision Damage Waiver with 0€ excess: the renter has no obligation to pay for any damage in the event of an accident. This insurance refers to all body parts, lights, mirrors, glasses except for the under part of the car and wheels.
• Accident insurance: Personal accident insurance covers the driver and his passengers in the event of an accident.
• Third Party Liability: In the event of an accident there is coverage of up to 1.000.000€ for people. Coverage applies to property or animals.
• Theft insurance: The customer is insured in case of theft, unless the theft arises due to negligence. Stolen objects inside the car (e.g. cameras, travel bags or mobile phones) are not covered by any insurance.
• 24h roadside assistance: Our insurance covers all road assistance everywhere in Crete.
• Coverage from uninsured: The insurance will cover the cost the accident cost in case the car will be damaged from a vehicle which is uninsured.

Take advantage of the benefits our Premium insurance offers and drive with no worries around Crete. Please note the “Use of vehicle” paragraph where you can find which cases are not covered by the insurance company.

Use of vehicle 

Insurance does not cover the following situations. In any of the below cases the renter is not covered by any insurance and the customer is obliged to pay for any damages that may occur.

The renter must not: 

• Pull other vehicles or objects with the car.
• Drive on dirt road, off-road (e.g. Balos), sand or water. Any damage that may happen offroad is not covered by any insurance.  No insurance covers damages tht may happen while driving offroad or on dirt road/sand/water.  Penalty for driving off road is 300€.
• Damage the under part of the car. No insurance covers damages that may occur on the undercarriage.
• Drive under the influence of alcohol or other addictive substances
• Rent the vehicle to any third party or driven by someone who is not registered in the rental agreement
• Transport dangerous or flammable objects
• Carry more people than the number indicated on the license.
• Violate traffic rules (speed limits, road directions, U-turns,Stop signs) or parking rules.

Τhe renter must always tie the vehicle’s parking brake, must not burn out the clutch or sit on car parts like roof, bonnet etc.

Αlso any damage inside the car it is not covered by any insurance and will be paid by the customer. Furthermore if renters do not keep the vehicle’s interior as clean as when delivered they will be charged a cleaning fee of 80€.