The customer has the right to cancel their reservation up to 4 days before the vehicle pick up. In this case he will be refunded the amount he has prepaid with a single charge from the bank.
In case the customer wants to cancel a reservation of less than 4 days before the arrival, the company will charge the 30% and return the rest of the amount.
In case the customer is interested in changing his original reservation, they should contact the company to consider the charge that will be charged to them.
